FOUNDER

We all know it takes a village to raise a child - our village provides different perspectives to caregiving and offer enrichment to our children in ways we never imagined. As a first time parent with no living parents, and siblings and in-laws living far away, Karen had to build her own village.

Karen started The First Milestones after recognizing a crucial need in offering families with a strong support network through comprehensive parenting resources and qualified, loving caregivers.

She also recognized that parents need resources to navigate managing their caregivers. Though we often consider our nannies a part of our family, we still have a responsibility to be people leaders and help our nannies grow in their careers. With years of experience managing teams in a marketing agency, Karen has applied her direct knowledge to develop employee management resources for parents.

Karen brings the parent’s perspective to each placement - evaluating each candidate for fit with the prospective family and gauging caregiving approach to ensure alignment.

LinkedIn profile

CLIENT COORDINATOR & BIRTH DOULA

Rebecca is compassionately focused on the right fit for both the family and the caregiver.

She is a mother of four and focuses her placement process on seeking candidates she would place in her own home.

Rebecca is also a BEST-certified birth doula and has supported many families in the DFW area.

CLIENT COORDINATOR & GROWTH STRATEGIST

Lexi is an operations and client-experience leader with over four years of experience supporting families through intake, service coordination, and high-volume healthcare workflows. Before joining The First Milestones, she guided more than 100 new clients monthly as a Care Coordinator at Zoetry Counseling and led remote clinical documentation teams at ScribeAmerica, improving processes and client satisfaction across multiple sites.

As Growth Strategist, Lexi blends data-driven insight with a compassionate, client-centered approach to strengthen the family experience and support scalable organizational growth. She is passionate about expanding access to care and ensuring families feel informed and supported from their very first interaction.

Outside of work, Lexi volunteers with a local animal rescue organization and mentors students pursuing healthcare careers.

TRAINER & FULL SPECTRUM DOULA

Mallory is a trained birth and postpartum doula and childcare specialist. She has been a full spectrum birth worker since 2018. She is a mother to an amazing daughter and her birth helped to shape the experience and care that Mallory gives to her clients. She loves helping families navigate this intimate time.

Mallory believes that birth is a normal process, not a pathological ‘problem’ to be solved. You have the right to be an active participant in your own birth experience.