Testimonials

What people are saying about The First Milestones

  • Leigh Ann / Family Client

    One of the reasons I used Karen’s service is because of my limited amount of time! She seriously saved me. She coordinated all interviews/trial days, contacted references, performed background checks and did initial interviews before sending candidates my way. There is absolutely NO WAY I could have done all that on my own. It was a very personal experience, I felt like I was dealing with a friend who was helping me out. She was very patient, supportive and diligent. She communicated with me throughout the entire process and gave me a lot of great and helpful resources. I cannot recommend her services enough. I now have a really great nanny that I trust with my 3 month old while I go back to work and that alone is priceless!

  • Jayme / Family Client

    As a first time mom I was feeling really overwhelmed about finding a nanny before going back to work. But Karen and her team literally did everything for me and found the perfect nanny for my son. Looking for a nanny is scary…you don’t know who yo can really trust with your child. But The First Milestone’s process is thorough and gave my husband and I a lot of peace of mind. They screened out applicants and only shared top candidates. And helped us focus on the right one for us. In the end they found an amazing nanny for our son. She sings silly songs and pays constant attention to him. She keeps her phone by the door while he’s awake and really is in tune with his needs. She even goes the extra mile to stay safe and healthy during the pandemic. Their instincts were right about our nanny! She’s amazing.

  • Kendall / Family Client

    Karen and her team worked tirelessly to help us find the perfect nanny for our son. As first time parents we had a million questions, and Karen was always available to jump on a call to talk us through everything. The added stress of the pandemic could have easily set us over the edge when choosing childcare for our son, but with Karen's help we felt solid in our decision making. Almost a year later we are still 100% satisfied with our choice to search and hire our nanny through The First Milestones.

  • Alex / Family Client

    I can not say enough great things about this company and Karen. To say they worked hard on our behalf is an understatement. They went above and beyond. Always compassionate, empathetic and understanding. Finding a nanny for your child is stressful, but I had full confidence in this company and I could not be happier with the choice. Even after parting with our Nanny, Karen was still there by our side walking us through the next steps. Loved the commitment and professionalism! I could not recommend this company and Karen more.

  • Eliza / Doula Client

    Rebecca was an incredible doula and made the birthing experience a lot more comfortable. She helped me to make informed decisions with exceptional birthing knowledge. I was impressed with her professionalism, demeanor and impeccable ability of staying calm through the stress. 10/10 recommend and will use her services again.

  • Melissa / Family Client

    The team at First Milestones was so incredibly easy to work with. They were so patient with me, and made what originally felt like an overwhelming process and decision suddenly feel manageable. Their expertise was absolutely invaluable to such an important decision for our family. 10/10 would recommend!

  • Jennifer / Nanny

    As a nanny, I’m so happy to have joined with The First Milestones. Independently, finding consistent work was challenging but TFM made it so easy! I met with a few families and the one I ultimately matched with is so wonderful! I look forward to each morning I get to spend time with the child in my care and it’s so rewarding to help a family navigate first time parenthood.

  • Keyera / Nanny

    I had such a great experience with The First Milestones! Karen is incredibly intuitive and truly cares about the families and nannies she works with. After submitting my application and interviewing with her, she immediately had a family in mind for me, and it turned out to be a perfect match. The process was seamless, and I felt supported throughout. I’m thrilled to start with my new family in February, and I recommend The First Milestones to nannies and families alike!

  • Taren / Family Client

    First off, I’ve never hired a nanny before so I had no idea where to find people, what to look for, how to know if someone was a good fit fit our family’s style and needs, and even the practical considerations like contracts, payroll, etc. Karen walked us through all of that and made it much less intimidating. Then she handled all of the most time-consuming aspects. She found people in our budget and only sent us profiles for people she’d pre-interviewed that seemed a good fit. It was a HUGE time-saver. Next, Karen genuinely cares about your family and the nanny candidates. She gets to know people, and she checks in often to tailor her candidate recommendations to exactly what you want. Karen and her team were able to find us someone who lives nearby and is studying child development and even has daycare experience! Karen walks you through how to do a screening play date and practice days, what to look for to know if you’ve found a good fit, etc. She handles all the background checks, reference checks, etc. Even after our nanny started, she’s checked in and provided guidance for feedback and communication loops to make sure everyone is happy with the placement. I had a nervous stranger-weary toddler who has really not been exposed to many people because so much of her life was spent during COVID, but my daughter LOVES her nanny and lights up when she comes to play. I’d whole-heartedly recommend The First Milestones to anyone who’d like to use a nanny but is a bit overwhelmed with where to begin or where to find quality candidates. The time savings alone were invaluable.

  • Kristin / Family Client

    We made the decision to transition our daughter from daycare to a nanny due to frequent illness. It was a difficult decision as we loved her daycare and caregivers, and we knew NOTHING about the process of hiring a nanny. The First Milestones Team guided us seamlessly through the process. From defining our job requirements, to documenting the relationship and connecting to an organization to help with payroll, we were supported throughout. The team was thorough and responsive, gathering and incorporating our feedback throughout the process. When we found our nanny, but our daughter struggled with the transition due to separation anxiety from Mom + Dad, The First Milestones Team was quick to offer ideas and suggestions to help us support her with viewing her nanny as a trusted friend and caregiver. We are so grateful - our nanny has become another member of the family. She has been a huge asset to our household, and it's been a joy to watch her establish a deep and meaningful relationship with our daughter. It would not have been possible without The First Milestones!!

  • Courtney / Nanny

    They made my transition between families so easy! Communication is top tier and you can truly see that they care for not just the families but also the nannies

  • Alexis / Nanny

    The First Milestones is amazing 🤩 !!
    I am a nanny, and they made the family finding things easy as can be! I did interviews within people from the company , then they gave my information to families , and i then did interviews/ meet ups with the families!
    Not only did they make it SO easy, they found my perfect match in a family!
    If i ever needed to look for a new family , i would 100% be using them again!